Technical Support Consultant
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Technical Support Consultant
An opportunity has arisen to join a creative and fast moving software house within banking finance as a Technical Support Consultant.
The Role
You the up and coming Technical Support Consultant would be joining a fast growing global team. As a Technical Support Consultant, you will be providing support to their products for their many clients. These clients include high-end investment banks and funds, and you will be speaking to stakeholders at many different levels within those companies. The Technical Support Consultant role sits in a horizontal company structure and along with access to various stakeholders within their client base you will also have easy access within this organization as well.
This software house is looking for the Technical Support Consultant to be a quick thinker and problem solver, encouraging creativity and a friendly approach. The team is close nit, and your day to day as a Technical Support Consultant will be varied. There is a strong emphasis on quality, as you will be supporting turnkey solutions that are tailored to their client's needs all over the world in a follow the sun support environment. These products are a result of an agile environment and having had experience in working with agile sensibilities will be beneficial.
What they are looking for in a Technical Support Consultant is previous experience within support, and being able to demonstrate drive, enthusiasm and discipline. As you will have access to various levels within the company, your communication and interpersonal skills will need to be top notch. From a technical standpoint, it would be advantageous to have experience within a Linux platform, Solaris, Sybase and experience with Java and/or .NET.
Key Skills:
Working within a Unix/Linux Environment
Experience with one type of development language (Java is an advantage)
Interpersonal skills are important, excellent written and verbal communication abilities
Experience within a Support role
Having had experience with other technologies such as Jira and FIX will be beneficial
Benefits:
£35,000 - £40,000
Great learning opportunity for someone to move into the Banking and Finance industry
Excellent growth opportunity within
Sthree UK is acting as an Employment Agency in relation to this vacancy.