HR Team Leader
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HR Team Leader
3-4 months contract
London
£250 per day
A London Higher Education institution is currently looking for a HR Team Leader to come manage and continuously improve the University's HR Departments' customer relations service (known as ASKHR) with all internal and external users and be a first point of contact for the HR Operations team working on the ASKHR Service. The ASKHR Service is a new HR Helpdesk Solution that has now been implemented, the successful candidate will be in a business as usual role as well as providing continuous improvement strategies for efficiency and innovation. You will be co-ordinating a team of 7 who are dealing with the requests coming in to the ASKHR service.
Key skills:
* Previous experience of working within an HR Operations, 'Shared Services' or Helpdesk environment. Experience of implementing a HR Helpdesk solution. Experience of continuous improvement strategies for efficiency
* and innovation.
* Experience of HR process review and implementation.
* Experience of working on a HR Transformation project or
* Change Management activity.
* Ability to create reports, statistical analysis and information to Management.
* Excellent customer centric approach
If you feel this role is a good fit, please apply.
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