2nd / 3rd Line IT Support Engineer

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Due to continued growth and new contracts, this Microsoft Cloud Specialist is currently recruiting for a 2nd/3rd line IT support engineer to work from their Edinburgh office.

This exciting opportunity will give you the chance to work with a company which utilises cutting edge technologies, to deliver projects for some of the industry's leading companies. Their customers range from small-medium businesses to multi-national corporations. They work in the areas of application, platform and infrastructure to deliver hosting, integration and consolidation solutions. They focus on everything from disaster recovery to virtualisation, private clouds to hosted applications, self-managed services to fully managed enterprise environments.

This is a highly technical position for which you will need a degree in IT, computing science or a technology-related subject or have 5 years' industry experience. This role will be based in their Edinburgh office though it will require 'on-site' client work which can be anywhere in the Central Belt. There is regular project work which may require occasionally working further afield.

The successful candidate must:

- Have a minimum 5 years' industry experience

- Have worked in an outsourced role or client facing role

- Work well under pressure, utilising personal and team skills to resolve issues as fast/effective as possible

- Have a working knowledge of ITIL

- Be highly motivated, pro-active, flexible and adaptable

- Have strong communications skills (written and verbal)

Preferred skills include the following:

- Cloud Services - Setup/configure and Administer - O365, Azure, AWS etc

- Virtualisation and Hypervisor Management and Administration - HyperV and/or VMware

- Windows Server 2003-2016 Technologies Management and Administration

- Networking in Virtualised and Hybrid-cloud Environments - Cisco, Meraki, Juniper