Business Change Manager - DV Eligible
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Business Change Manager
Change Management
* Experience of introducing major business and process change (both cultural and technical) in a complex organisation.
* Develop a clear understanding of the case for change and benefits, and the realisation of these benefits
* Alignment of change activities across the business, including with those delivered by other business areas
* Undertake the development of business change strategies and business change planning (in conjunction with project owners) in line with the programme delivery plan
* Work closely with Project and Programme Managers to develop process changes as required, and implement lasting change.
* Where necessary develop and deliver appropriate training, cascade and support material to accompany changes, develop appropriate skill levels and ensure business change is effectively embedded.
* Analysis and actioning of risks and issues
* Establish the most appropriate mechanisms and methods to be used to support the roll-out of changes
* Baseline, measure and lead the realisation of business change benefits
Communication/Stakeholder Management
* Managing effective change communication with customer at working, management and senior levels
* Perform detailed stakeholder identification and analysis, and develop a clear understanding of the change from stakeholder perspectives
* Implementing stakeholder management, ensuring that appropriate stakeholders are engaged and consulted in a timely fashion.
* Management of business change documentation and reporting
* Source and provide best practice and industry standard examples of business change management and guidance as required
Personality Fit
* Persuasive with good influencing skills, ability to build effective relationships across the organisation
* Flexible and result driven approach to planning
* Demonstrable stakeholder management skills
* Good communication and listening skills and the ability to deal with individuals at all levels within an organisation