Customer Process Improvement Lead x2 - Contract
Recruiter
X4 Rec
Listed on
3rd January 2018
Location
Northamptonshire
Salary/Rate
£500 - £550
Type
Contract
This job has now expired please search on the home page to find live IT Jobs.
Customer Process Improvement Lead x2Initial 3 month contracts (scope to extend)
£500-550 per day (dep. on experience)
Process Improvement / Continuous Improvement / Customer Journey / Customer Service / Lean / Six Sigma / Process Mapping / Process Re-Engineering / Kaizen / Visio / Aris
X4 are urgently recruiting for 2 Customer Process Improvement Lead contract roles at a leading client based in the Northamptonshire area. You'll be responsible for defining the customer process improvement roadmap, driving efficiency savings across customer service teams and fostering a culture of continuous improvement across the wider organisation.
We're looking for highly experienced candidates who can demonstrate the following:
'€¢Proven background in creating process expertise across various business level'€¢Experience coaching process / continuous improvement methods (Six Sigma or Kaizen)'€¢End-to-end process mapping and reengineering using MS Visio or ARIS'€¢Knowledge / experience of Project & Change Management methodologies'€¢Minimum of Green Belt certification'€¢Understanding of InfoSec and/or Robotics would be nice to have
In addition, the successful candidates must be prepared to travel (expensed) between other client sites. The business are looking to move quickly with the requirement and are already lining up one stage face-to-face interviews so please apply online for immediate consideration.
Process Improvement / Continuous Improvement / Customer Journey / Customer Service / Lean / Six Sigma / Process Mapping / Process Re-Engineering / Kaizen / Visio / Aris
