CRM Functional Analyst, Gold Partner, Greater London, £47k DOE

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The CRM Solution Development team analyzes, programs and implements customer relationship management (CRM) systems for our clients. It ensures that other client software applications integrate well with the CRM solution, that the CRM solution meets the client's business needs, is easy to use and easy to maintain.

As a CRM Solution Development Consultant, you will be familiar with at least one leading commercial CRM system. You will assist delivery teams with CRM solution planning, analysis, design, build and test. You will also provide support in CRM issue escalation and resolution.

Day-to-day, you will:

* Support design of conceptual architecture and technical solutions

* Ensure that project quality meets high standards through KPI identification and testing plan

* Research customer CRM challenges and create solutions

* Support continuous improvement of client experience with CRM system by proactively identifying potential challenges

* Travel as needed.

About you

You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation.

Your technical skills likely include:

* An understanding of common industry-standard business practices supported by CRM

* Some understanding of CRM or other business management software (Microsoft Dynamics)

* Some knowledge of Software as a Service (SaaS) environments, Microsoft SQL Server, HTML, Microsoft ASP, Microsoft .NET, etc.

Your non-technical skills likely include:

* Ability to work with clients to develop and manage an action plan

* Some consulting experience to external clients

* Experience working with global and offshore teams

* Great communication skills.

To discuss this and other exciting Microsoft Dynamics CRM opportunities please send your C.V to [email protected] or call Adam Jeffrey on 0191 3387658 in complete confidence ASAP.

Nigel Frank International is the leading Microsoft Dynamics recruitment firm in the UK, advertising more Dynamics CRM jobs than any other agency. We deal with both Microsoft Partners and End Users throughout the UK and Europe and we have never had more live requirements and CRM jobs for Microsoft Dynamics professionals. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in the UK and have an unrivalled understanding of where the best opportunities and CRM jobs are.

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Nigel Frank International Ltd is acting as an Employment Agency in relation to this vacancy.