Technical Support Analyst - Mobile Engineering


Premium Job From Experis IT

Recruiter

Experis IT

Listed on

19th January 2018

Location

Solihull

Salary/Rate

£33000 - £35000

Type

Permanent

Start Date

asap

This job has now expired please search on the home page to find live IT Jobs.

Technical Support Analyst - Applications Support - SQL

Mobile Engineering Team - Solihull, West Midlands

SQL, Applications, Databases, Workforce Management Systems, Workforce Management Software and Technology Platforms such as Maximo, Eden, IFS, MWFM & TBS TaskMaster will be a plus.

£35,000pa + Excellent Benefits +Training and Development given.

Global IT Solutions organisation are seeking an experienced Technical Support Analyst for their Mobile Engineering Team.

This role is pivotal but challenging, diverse and rewarding and will offer you an opportunity to grow and develop your expertise as there are substantial projects pipelined until 2020.

The person required will require energy, tenacity, patience, teamwork and the flexibility to go the extra mile and offer a 1st class stakeholder experience.

In return you will join a leading company that is experiencing growth, has a supportive and friendly environment, a very competitive starting salary and a solid bridge toward technical and personal development.

Stationed at the clients brand new, state of the art premises in Solihull your focus will be towards maintaining and supporting numerous applications based around Microsoft SQL Technology, therefore, you will require a heavy bias towards applications support and database queries.

Exposure to Workforce Management Systems and Workforce Management Software will be highly advantageous.

Your key responsibilities will involve:

* Lead the deployment of WFM both as part of mobilisations and as part of any ongoing business change programme.

* Accurately record all actions taken on the IT systems to ensure a full audit trail.

* Be aware of the business continuity plans for the business and ensure that developed processes and systems adhere to them, providing updates to BCPs where necessary.

* Ongoing management of business rules once deployed.

* Monitoring and management of the Taskmaster mobile working solution.

* Testing system upgrades and changes as required.

The client is seeking talent who will be motivated, professional and supporting toward their peers and colleagues. And above all, talent who will recognize the opportunities within the challenges they will face on a regular basis.

Ownership and responsibility of your tasks will be key attributes.

For the successful candidate the client will offer a secure and stable working environment, training and development, an excellent salary and benefits package and a progressive career path.

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