Desktop Support Engineer

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***SC Cleared***

Desktop Support Engineer

6 Month contract initially

Based: Onsite in Bridgwater, Somerset

Market rates (via Umbrella company)

We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great opportunity for a Desktop Support Engineer on a great program of work.

Key Responsibilities:

* Troubleshooting and resolving issues relating to IT Infrastructure issues hardware, Printers, mobile phones, Executive support.

* Managing incident queues and Vendor Management

* Handling calls with Customers, Executive user management

* Managing communication with customers

* Responding in a timely fashion to reactive or proactive incidents

* Recording and documenting incident tickets

* Monitoring Phones, emails, Microsoft Team chat for any incoming incidents

Key Skills & Experience:

* Supporting WIN-7 and WIN-10 Onsite and Remote

* Through knowledge on Supporting and Troubleshooting WIN-10 Laptop and Desktop, Tablets and HHUs

* Extensive knowledge of Desktop and Laptop Hardware and Software Management

* Hand-on experience with Windows, Tablets Device configuration and troubleshooting

* Working knowledge of O365 Products and Services

* Knowledge on Device Security and Antivirus Programs

* PowerShell Scripting knowledge

* Proven experience in Desktop Site and Remote Support Role

* Extensive knowledge of Desktop and Laptop Hardware and Software Management

* Hand-on experience with Windows, Tablets Device configuration and troubleshooting

* Working knowledge of O365 Products and Services

* Knowledge on Device Security and Antivirus Programs

This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.