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Product Manager
Pay of £61,089, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Delivering World-Class Products. Join us as a Product Manager in our Universal Credit Payment Team. These roles are all about establishing priorities and making evidence-based, strategic decisions to improve the experience of the end user and support the delivery of accurate and timely payments to vulnerable customers. Our purpose is delivering products which enable operational colleagues to focus on DWP customers, so that millions of people can manage their finances and are paid the right amount on time. You will support in developing the product strategy, owning the product roadmap and making key priority decisions. Joining our Product Community of Practice, you will work alongside incredible specialists, coming together to share learning, support and resolutions. The pace of delivery and innovation is both challenging and rewarding. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. Digital Working Age Services in DWP delivers Universal Credit to over 6 million customers. It delivers financial support to some of most vulnerable people in society and delivers a range of products that help towards finding sustainable employment. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of creating and communicating a product roadmap, and gaining stakeholder buy-in. Have worked with users to understand their needs and represented the user in all decision making. Have made effective decisions based on incomplete information using a range of suitable techniques. Have prioritised product backlogs based on user needs, value and effort. Experience of leading a range of specialists in multidisciplinary teams, applying an agile methodology and mindset to enable incremental delivery. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in London - Situated a short walk from Parliament Square, it's also the seat of the Ministry, and the political heart of our organisation, so there's always a buzz about the place. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £61,089. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £17,697 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Interaction Designer
Interaction Designer Pay up to £49,906, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an Interaction Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? User focus - Use data from research and analytics to understand user's needs and test designs to meet them. Evidence and context-based design - Work with others to design solutions that are based on evidence and help identify gaps in knowledge. Prototyping - Use a variety of prototyping tools and techniques. Communication - Present your work and share design decisions, explaining ideas in a way that people understand and actively listen to other people's input. Accessibility - Design with accessibility in mind, showing familiarity with the WCAG 2.1 guidelines and designing to meet AA standards. Collaboration - Work in the open, engaging others in the design process. You and your role As an Interaction Designer you'll be driving innovation, creating new UX/UI designs that are simpler, faster and easier to user, making DWP systems and services accessible to all. You will make design choices based user data and user research, and create prototypes to test that your designs meet the needs of the end user. We work in collaborative agile teams. You'll work alongside researchers, developers, product managers, architects and more to deliver services that really work for our users. You'll also be part of a wider DWP design community where you share solutions and best practice, and access learning and development that helps you be at your best now and in your future career/ Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Westminster, London. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £49,906. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £14,422 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Database Engineer
Job Description Database Engineer Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Introduce new field and data types for new information to be collated in the CORE environment. Integrate with all the Bank's sub-systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Build reports based on business requirements using Hyperion Interactive Reports. Ensure that the environment is running optimally and to utilise house-keeping procedures. Sharepoint Integration: Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. End of Day Cycle: Provide second and third level support for in-house programmes during the end of day cycle. Analyse and rectify any problems raised in an independent and team scenario. Ownership of a problem and deliver a solution in a timely manner. Provide out of office hours support. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Training & Competence Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Conduct Act in accordance with the FCA/PRA Code of Conduct. Business Continuity Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the Line Manager/Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. C# Software development. Knowledge and Skills C# Programming to high level of proficiency. Software analysis and design. SQL query language. Dimensional modelling Data warehouse design concepts, (Inmon or Kimball) The Client is a Bank based in the City of London. This is a 2 year FTC position with a salary of circa £65K - £70K. Do send your CV to us in Word format along with your salary and availability.
C# Dot Net Software Developer with Fixed Income and FX
Job Description C# .NET Software Developer with FX and Fixed Income Our Client is a niche boutique broker specialising in FX. They are looking to recruit a C# .NET Software Developer with at least 3 to 5 years proven track record of developing with C# .NET. The Client would like meet candidates ideally with some understanding Trading Floor projects to include Fixed Income, Risk Management, Swap Options and FX. You need to be resilient as you will be working closely with traders and developing financial trading systems so an understanding of FX instruments would be very useful. The Company is a fast growing dynamic brokerage firm, specialising in currency options and interest rate swaps. They are seeking a talented technologist to join the London team. You will be working in a fast paced, delivery focused environment where you will get the opportunity to make a genuine impact on the business rather than just 'making up the numbers'. Initially reporting to the CTO, the successful candidate will become a key member of the global team. There will be a large amount of autonomy in the role, giving the candidate the opportunity to showcase their development talents, Responsibilities :- Re-architecting and building the in-house middle office platform and integrating with a new trading platform. • Developing pricing toolsets • Integrating to external reporting/tradeflow and pricing APIs. • Maintaining the company's daily operation on the existing platforms. Essential skills :- • Minimum 3 to 5 years experience of Microsoft web technologies ( C#, ASP.NET Core MVC ) • Relational database experience (SQL Server) • Proactively able to build relationships with stakeholders:- sales, brokers, middle office, external vendors. • Ability to produce clean, well-written, fully tested production ready software. Desirable skills :- Knowledge of the FIX protocol • Knowledge of FX trade processing • Basic knowledge of Foreign exchange products (vanilla/exotic options, fx cash) ( training will be given) Qualifications: Computer Science related degree preferred At least 3 years experience in a comparable development role. The Client is based in the City of London. The rate will be in the range £450 per day to £600 per day. The duration of this contract will be 12 months. Please do send your CV to us in Word format along with your salary/rate and availability.
IT Manager
Job Description IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians in two of London's most prestigious and innovative schools. Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school / businesses IT services ensuring that all infrastructure, hardware, software and cloud services are deployed, managed, maintained, supported and changed effectively. Facilitate Stakeholder Management with business leaders and leadership teams through regular engagement and reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 nd line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT technicians. To be the primary IT contact for the leadership teams in your assigned schools and associated business units. • Understand the role of technology in the provision of education and learning. • Conduct regular school / site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. • Conduct a formal service review each term with the school / business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. • Identify and champion school/business improvement requirements associated with technology, ensuring alignment with Group, Regional and Country Policies and Standards. • Attend and represent IT at School, POD, and Regional meetings (Including School Governance in Autumn and Summer Term). • Identify, document, and define critical services / processes and associated KPIs to be measured. • Create periodic dashboards, scorecards and reports to demonstrate IT performance against SLA / KPI. • Define and maintain a list of all IT services and applications in use for allocated schools / business units as part of the IT service catalogue. • Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. • Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. • Manage service problems and customer complaints through to resolution, engaging / updating where required with Executives and School Leadership Team members. • Facilitate periodic auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. • Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools / business units. • Collaborate with the EdTech team to ensure technology and associated support in schools is aligned. • Ensure all support incidents and requests allocated to technicians are correctly assigned and prioritised to ensure efficient resolution of 2nd line IT work within agreed SLAs. • Provide technical escalation support and/or assist IT colleagues in troubleshooting faults • To own and manage all Significant and Major Incidents in your assigned schools / business units; especially communication, incident review and follow up actions. • Conduct periodic appraisals of team members, setting objectives, identify areas for development and facilitate training. • Implement and monitor the adoption of ITIL process with specific focus on Stakeholder, Incident, Change, Problem and Asset Management. • Support and/or manage projects and initiatives as directed by the European IT Director or European IT Service Delivery Manager. • IT Management & Leadership • IT Support environment (2nd & 3rd line support) • ITSM tools and methodology • ITIL practice and methodology • Team Management (including Matrix Management of staff) • Supporting diverse / remote businesses Education or similar sector • Windows Desktop & Server • MAC Desktop & Server • Server Rooms & Cloud Services • Device Management (e.g. InTune / JAMF) • Network technologies and protocols • Cyber Security Business Systems (e.g. Finance, MIS, CRM) • Exceptional customer service and communication skills, including written and verbal. • Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Ability to adjust communication style (especially in terms of language) to impart technical information to non-IT colleagues. • Strong leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day will be remote. The salary for this position if £50K - £55K. Do send your CV to us in Word format along with your salary and notice period.
IT Support Technician
Job Description IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 nd and 3 rd line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities • Provide 2 nd and 3 rd line support to UK staff, schools staff and students • Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. • Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. • Install and configure approved computer hardware and licensed software, following agreed policies and procedures. • Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. • Manage staff and student user accounts following agreed policies and procedures. • Monitor and maintain server back-ups to ensure system and user data is protected and secure. • Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager • Any other reasonably requested duties Person Specification • Exceptional customer service and communication skills, including written and verbal. • Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. • Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. • Demonstrable methodical problem solving, excellent analytical skills and creative thinking. • Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. • Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. • A desire to, and demonstrable experience of supporting teaching and learning • Effective engagement with IT service partners and 3rd parties Technical Skills • Windows Server 2012/2016/2019 • Windows 10 • Active Directory support • Office365 • LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. • SIMS.net and SOLUS3 support • Mobile device support including Apple, Windows, and Android tablets • AV and interactive boards and screens • Shared printing solutions • Desktop/Server Hardware support and troubleshooting • Apple device management and support Experience • Flexible working, travel to support multiple sites/offices. • Experience of working in a Service Desk environment (2nd or 3rd line support role) • Experience of working in the education or similar sector is preferable. • ITIL preferred but not essential. Key Competencies Role Specific • Work Planning and Scheduling • Time Management • Listening and Organisation • Training, Mentoring and Delegating • Problem Identification and Solution • Process Improvement Safeguarding Responsibilities • To comply with safeguarding policies, procedures and code of conduct • To demonstrate a personal commitment to safeguarding and student/colleague wellbeing • To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. • To engage in safeguarding training when required This will be a 2 to 3 months contract initially. The position will be in North London. Please do send your CV to us in Word format along with your daily rate and availability.
IT Security Manager
Job Description IT Security Manager Our Client is a large international organisation who are looking to recruit an IT Security Manager with at least 5 to 8 years proven expertise. Provide advice, support and guidance to all Company Corporate functions to assist them to maintain and improve their information security maturity. To work collaboratively with all areas of the Company Corporate and build networks and relationships to promote Information Security. • Act as subject matter expert on for IT Security, including legal and regulatory compliance • Advise Company Corporate functions on how to achieve the required controls and assist with solutions to support them. Eg Support in the development of standards and their application in line with Group security policies. • Participate in Company BU's Projects giving support, guidance, control validation and overall security assurance. This could also involve sitting on major project steering committees. • Support and encourage the ethos and methodology of security by design. • Aid GRC to build, implement and facilitate a mechanism to aid BU's to assess and measure their security compliance to policies. • Drive the development of BU/Divisional security roadmaps. Giving oversight of key non-conformities to feed into the CISO roadmap. • Coach, train and educate the Company IT and Functions to up skill and increase the security maturity in BU's. Be an active member of the Company's IS Security community, contributing to and leveraging the experience and lessons learned from other BU's • Produce, implement and standardise protocol and guidance material to support Business unit activities - examples - Asset register templates, third party due-diligence. • Facilitate and chair the security working group meetings • Engage and manage third party relationships to support the Company and its affiliates • Aid Procurement and the tendering process • Raising the security baseline controls and standardising where it makes sense to do so. • Understanding the different business requirements and aligning to their objectives Support Security operations to continuously improve information security awareness across the group, including phishing campaigns and associated reporting Experience • Experience in an information security risk leadership role within a large organisation. • Confident in presenting, discussing and championing ideas and concepts with senior stakeholders. • Experience of running information security risk governance processes and structures • Familiarity with relevant industry standards for information security (e.g. ISO27001, NIST CSF) • Experience of creating, implementing and assessing against information security policies and standards Creativity • Able to analyse complex, ambiguous problems and summarise clearly with a view to establishing practical solutions • Able to \"bridge the gap\" between technologists and business-people, bringing to life information security risks to the business, while maintaining a pragmatic outlook on likelihood and impact of the risk and cost/complexity of the mitigation. • Ensuring initiatives/programmes are anchored in best practice whilst still being highly practical/pragmatic. • Ability to defuse situations and resolve conflict to a win-win outcome • Influence others understand their views and agree ways of working that are acceptable to all parties. Business acumen to understand business risks and the information security implications • Able to identify when information security risks need to be escalated to achieve the right level of management visibility. • Able to prioritise security risks and controls, differentiating the essential from the \"nice to have\". • Able to judge how to communicate messages to people to maximise buy-in and/or understanding. • Able to analyse data with rigour & reach sound conclusions • Can assess when further data gathering, or analysis will bring diminishing returns. Can place appropriate weight on prevailing (sometimes conflicting) evidence. • Support and manage budget Responsibility • Responsibility of information security incident management • Responsibility for security assessments and assurance activities (e.g. penetration testing) and when to use them. • Oversee and management of security compliance management and reporting in relation to any relevant regulatory or legal requirements Operational responsibility of management of third parties Responsibility for managing change management around project and change leadership. Able to judge the political and other people aspects of a situation, and tailor messages and approach to bring people along. • Able to work with others, setting challenging but realistic targets for team members, and through coaching and appropriate guidance, securing a successful outcome. • A positive collegiate approach to developing relationships and networks at all levels across the Company and the gravitas to work persuasively with senior stakeholders. Is aware of different styles of stakeholders and can adjust own leadership style successfully to bridge any gaps. The Client and the role is based in Central London - and you will be required to be in the office at least 3 days week. The salary for this position will be £75K + £85K plus Benefits. Please do send your CV to us in Word format for this exciting new position along with your salary and availability.
ServiceNow Lead Solution Architect
This is a great chance to join us as our ServiceNow Lead Solution Architect to be responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. Help strengthen our Teams as our ServiceNow Lead Solution Architect. Home based/ fully remote role. This is a great chance to join us as our ServiceNow Lead Solution Architect to be responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. The role will be providing technical leadership, to lead and support the team by coaching, mentoring and driving personal and professional development and ultimately creating a high performing and engaged team. From delivery point of view, responsibilities include analysing the impact of new requirements, to deliver proactive IT Service Management and Operations through implementation, automation, integration, and management of primarily ITSM and ITOM related toolsets and environments and will require demonstrable experience and in-depth knowledge and expertise in processes, tools, and frameworks to improve overall quality, efficiency, and experience of services being delivered. What You'll Be Doing: •Collaborating with stakeholders to understand their requirements and translating them into solution designs.•Providing technical guidance to the development team to ensure the quality and integrity of the final solution.•Evaluating and recommending new technologies, platforms, and frameworks to improve solution design and delivery.•Managing and mentoring a team of BAs, admins, solution architects and developers.•Ensuring platform alignment with the business strategy.•Creating and maintaining a detailed view of the existing architecture.•Participating in process workshops.•Working closely with enterprise architecture team and assisting in migrating configuration across instances. What we're looking for: •Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities•ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices•Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points•System Architecture and Design: Proficiency in designing and deploying scalable and robust architectures•Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT•ITIL Certification•Proven track record of designing and delivering complex IT solutions that meet business needs.•Excellent communication, presentation, and interpersonal skills.•Ability to work collaboratively with stakeholders at all levels of the organisation.•Strong leadership and mentoring skills.•Ability to manage multiple projects simultaneously and meet deadlines.•Informed about the technology market and trends.•Ability to gain SC clearance Desired Skills/Experience •ServiceNow Certified Master Architect (CMA) OR•ServiceNow Certified Technical Architect (CTA)•Project Management qualifications such as Prince2, PMP etc.•Knowledge of project management methodologies (e.g., Agile, Scrum) About Capita Technology and Software Solutions (TSS) Capita Technology and Software Solutions (TSS) is a global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery. TSS brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita's businesses and clien
Business Analyst
IT Business Analyst - GRC tool implementation - Lloyds Market Insurance London based - Hybrid Working - 6 month Contract£650 - £700 per day A leading Lloyds Market Insurance business based in Birmingham are looking to hire an IT Business Analyst who is highly motivated to work on a high-profile project focusing on the implementation of a new risk tool. The role will be to finalise the RFP process along with helping select the vendor. In addition, you will also be planning the implementation and continue to update the process mapping through to delivery. The ideal candidate will have worked as an IT Business Analyst who has insurance experience and is highly motivated, driven, proactive and dedicated to ensuring the successful delivery of the project. You will need to have a strong background in IT along with being business facing. You will be the bridge between the business and IT. Key Skills: * IT Business Analyst - must have * Insurance experience is a must * Driven, proactive and motivated * Experience working with developers and development teams * Systems technical understanding #LI-PB1
Senior Risk Analyst
Job Advert: Senior Risk AnalystOur client, a leading company in the Insurance industry, is seeking a Senior Risk Analyst to join their Risk department.Role & Responsibilities: * Conduct risk assessments and analysis to identify potential risks * Develop and implement risk management strategies * Provide recommendations to mitigate risks and improve processes * Monitor and report on risk exposure and compliance * Collaborate with internal teams to ensure alignment on risk management practicesKey Skills: * Strong experience in Enterprise Risk Management * Excellent analytical and problem-solving skills * Effective communication and interpersonal abilities * Ability to work independently as well as collaboratively in a team environment * Attention to detail and accuracy in all workThis is a permanent job position with great opportunities for career growth and professional development. If you are a skilled Risk Analyst with expertise in Enterprise Risk Management, we encourage you to apply for this exciting opportunity. #LI-PB1
Cyber Security Manager
Job Description Cyber Security Manager Our Client to be secured and protected from increased cyber threats and compliant to industry standards. This role covers information protection, including data loss protection and data classification, and threat protection, including security information and event management (SIEM), user and entity behaviour analytics (UEBA), point products like anti-virus (AV) and intrusion detection system/intrusion prevention system (IDS/IPS) and penetration testing. The Service Delivery team consists of approximately 20 staff who support and operate the Company's services and there is an opportunity in that team for a Cyber Security Manager to oversee and govern all security services. Reporting Lines This role reports to Head of Service Delivery Main Accountabilities • Technical leadership for all security solutions, including all the 3rd party managed services • Maintain the overall security of Company's network, systems, and data • Monitor security access and manage IDS/IPS configurations • Establishing and implementing security 'best-practice' standards as well as departmental policies and procedures • Responsible for Security scanning and the efficient remediation of vulnerabilities • Responsible for analysing all security incidents to determine root cause • Determine, recommend, and implement upgrade security measures and controls • Delivery security responses for customer and client compliance requirements • Developing and managing security plans with vendors • Audit activities of administrators and conduct Security awareness training Requirements • Demonstrable skills and capability in Security leadership and 3rd party management experience • CISSP certification preferred. Compliance knowledge required in ISO27001, PCI and GDPR. Possibly a certified ethical hacker • Knowledge of Security technologies is essential, such as network appliances, firewall administration, AD, IAM, PAM, SIEM, UEBA, AV, IDS/IPS and MDM solutions • Understanding of common frameworks, such as ITIL or LEAN is preferred • Good exposure of user environment management, including desktops/laptops, profile management, access control methodologies • Must be very proactive in understanding and staying up to date with current security technologies and industry technology trends The job/Client is located at our head office in Paddington, London with hybrid working The Client holds a Licence to Sponsor (grade A) and will always consider sponsoring employees if needed We welcome applications from Ukrainian Refugees The salary for this position is circa £70K - £80K plus Benefits. Please do send your CV to us in Word format along with your salary.
IT Systems Desktop Support Engineer
Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times • Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions • Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank • To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied • Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills • Proficient in common operating systems • Windows 10, Windows Server 2016 and above • Redhat Linux based Operating System • Software proficiency • VMWare v6.7 and above • Veeam Backup and Replication • Symantec Endpoint Protection • Symantec Endpoint Encryption • ManageEngine Patch Manager Plus • Microsoft Office 365 • Networking (IT) • Cisco Switches and Routers • Fortigate Firewalls • LAN/WAN Routing • Hardware • Dell PowerEdge Servers • Dell PowerVault SAN Storage • Project management • Data analysis Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. The Client is a bank based in Central London. Please send your CV to us in Word format along with your salary and notice period.
Technical Project Manager- Bank- City of London
Job Description Technical Project Manager - Bank - City of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: • Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary • Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders • Developing a deep understanding of projects to gain insights into the scope of service delivery • Manage metrics reporting and analysis of business demand against capacity constraints • Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies • Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. • Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements • Provide communication and escalation to IT and business area management on critical issues • Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: • Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions • Experience of leading, energising and mentoring project members • Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. • Ability to work to tight deadlines and work calmly under pressure • A high level of organisation and demonstrated skills to manage a team's capacity • Comfortable multitasking and prioritising several tasks at once • Hard-working with an outgoing and positive nature • Excellent communication skills, both written and verbal • Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: • Microsoft based environment including - MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix • Network - Cisco, Palo Alto, ForcePoint, Symantec Email Security • Programming Language - T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in the City of London. The salary for this position will be circa £60K - £70K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.
Database Engineer with SQL Server and SSIS
Job Description Database Engineer with SQL Server and SSIS Our Client is a bank based in Central London who are looking to recruit a Database Engineer with the ability to work with SSIS. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language. Data warehouse design concepts, (Inmon or Kimball) Must have solid experience of working with SSIS and building data warehouses and some knowledge of reporting using SSRS. The Client is a Bank based in the Central London. This is a 12 month FTC position with a salary of circa £55K - £70K. You will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.
IT Support Engineer with 1st and 2nd Level Support
Job Description IT Support Engineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank's Mayfair London office. You will have at least 3 to 5 years experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams - semi-involved with various streams of IT work for 2024 (new imaging process - new ITSM tool - and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support - Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C - Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS - DHCP - VLAN - Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.
Database Engineer with SQL Server SSIS, SSRS and SSAS
Job Description Database Engineer with SQL Server SSIS, SSRS and SSAS Our Client is a bank based in Central London who are looking to recruit a Database Engineer with the ability to work with SSIS. You must have solid expertise of at least 5 years experience of working with MS SQL Server and SSIS - SSIS is very important for this position. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language with SSIS SSRS and SSAS Data warehouse design concepts, (Inmon or Kimball) Must have solid experience of working with SSIS and building data warehouses and some knowledge of reporting using SSRS. The Client is a Bank based in the Central London. This is a 12 month FTC position with a salary of circa £55K - £70K. You will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.
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