Employer Terms of Service

These Employer Terms of Service ("Terms") are a contract between TechnoJobs ("we", "us") and the organisation you represent ("you"), and govern your use of TechnoJobs as an employer or recruiter: advertising roles, buying packages, receiving applications and searching the CV database. Our company details are published here before we take any payment.

They apply in addition to our general Terms of Service, Privacy Policy, Cookie Policy and Refund & Cancellation Policy. If these Terms conflict with the general Terms on an employer-specific point, these Terms win. You accept them by ticking the acceptance box at checkout, and we record which version you accepted and when.

By accepting on behalf of an organisation you confirm you are authorised to bind it. Purchases on TechnoJobs are business-to-business: you confirm you are buying for the purposes of a business, not as a consumer.

Employer features require an employer account attached to an organisation profile. You must give accurate company details and keep them current: applications, receipts and legal notices go to the addresses on the account.

You are responsible for activity under your account and for keeping credentials confidential. Tell us promptly through our support form if you believe your account is compromised. We may suspend an account while we investigate a reasonably suspected breach of these Terms.

Packages are one-off purchases of credits, not subscriptions. A job-listing credit lets you publish one advert, which runs for 30 days from publication unless you close it earlier. A featured credit upgrades one advert to featured placement. A CV credit lets you unlock one candidate CV from CV search.

Credit lifetimes are stated on the package at purchase and honoured exactly: job-listing credits do not expire; featured and CV credits expire 12 months after purchase. Expired credits are gone: we will remind ourselves to warn you before that happens, but keeping track of your balance is ultimately your responsibility. Credits are held by your organisation, are not transferable to another organisation, and have no cash value except as set out in the Refund & Cancellation Policy.

We are not registered for VAT, so our prices carry no VAT. A receipt is issued for every paid order.

Payment is taken at checkout by our payment provider (Stripe). We never see or store your full card details. An order is fulfilled, credits added to your account, only when the provider confirms payment. If payment fails or is cancelled, no credits are granted and nothing is charged.

If we materially misprice a package by obvious error, we may cancel affected unfulfilled orders and refund them in full rather than honour the error.

Refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms. In short: wholly unused packages can be refunded within 14 days of purchase; once a credit from a package has been used, that package is no longer refundable except where the paid-for service failed because of us; nothing in the policy reduces rights you have by law.

Every advert must be for a genuine, currently open role with the hiring organisation identified honestly. No advertising a role that does not exist, harvesting CVs through fake roles, or listing opportunities that are actually fee-charging schemes, franchises or multi-level marketing.

Adverts must comply with UK law, including the Equality Act 2010, no discriminatory requirements or language, and, for contract roles, must state the pay basis and IR35 status honestly. The platform requires these fields structurally for contract adverts; providing them accurately is your responsibility.

We may decline, edit for format, or remove an advert that we reasonably believe breaches this section, and repeated breaches may lead to account closure. A removed advert consumes no credit if it never went live; an advert removed for breach after going live is not re-credited.

CV search shows anonymised previews; unlocking a CV with a credit reveals the candidate's document and contact details. Unlocked CVs and the personal data in them may be used only to assess and contact that candidate about genuine recruitment for your organisation or, for recruitment agencies, your named client.

You must not scrape, bulk-download, resell or share CV data outside your organisation, add candidates to marketing lists, or use CV data to train models. Every CV access is logged, and we investigate anomalous access patterns.

For candidate personal data you receive through applications or CV unlocks, you are an independent controller under UK GDPR: you must have your own lawful basis, honour candidates' rights, keep the data secure, and delete it when your recruitment purpose ends. We are not responsible for your processing, and you indemnify us against claims arising from your misuse of candidate data.

TechnoJobs is an advertising platform. We are not an employment agency or employment business for your roles, we do not vet candidates, and we are not a party to any hiring decision or contract between you and a candidate.

We do not guarantee any number of views, applications or hires. Statistics we show you (views, applicants, conversion) are honest counts from our own systems, provided for information.

Some platform features use AI, for example advert-writing assistance and advisory applicant ranking. AI output is advisory only: it never hides an applicant from you, never changes an application's status, and anything it drafts is sent only when a human chooses to send it.

We aim to keep the Service available continuously but do not promise uninterrupted operation. Planned maintenance and reasonable evolution of features are part of the Service. If we permanently withdraw a feature you hold unexpired credits for, the Refund & Cancellation Policy applies to the unusable remainder.

Nothing in these Terms excludes liability that cannot be excluded by law, including for death or personal injury caused by negligence, or for fraud.

Subject to that, we are not liable for loss of profits, revenue, anticipated savings, goodwill or data, or for indirect or consequential loss; and our total aggregate liability to you under or in connection with these Terms in any 12-month period is capped at the amounts you paid us in that period.

You accept the Service "as is". We exclude implied warranties to the fullest extent permitted by law.

You can stop using the Service at any time; credits remain usable until spent or expired. We may close your account for material breach of these Terms, including advert-standards or CV-database breaches, or where the law requires. On closure for your breach, unused credits are forfeited; on closure for any other reason, we refund the unused remainder pro rata.

These Terms, together with the policies they reference, are the entire agreement between us about employer use of the Service. If any provision is found unenforceable, the rest stand. A failure to enforce a right is not a waiver of it. You may not assign these Terms without our written consent; we may assign them as part of a reorganisation or sale of the business.

We may update these Terms; material changes will be notified to your account email at least 14 days before they take effect, and the version you accept at each purchase is recorded. Notices to us go to our support form.

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.