IT Field Service Technician

IT Field Service Technician | Newport, Gwent | Full time, Tue-Sat | From £28,000 DOE

Our client provides IT services and support for retail systems, offering installation, maintenance and technical support to customers.

The Role

Our client is looking for an IT Field Service Technician to provide on-site installation, fault diagnosis and repair services across Newport, Gwent and the surrounding areas.

This is a field-based position, with training provided. The role will involve travelling to customer sites and working weekends as required to meet client demands.

Working week: Tuesday to Saturday

Key Responsibilities

Carrying out on-site system installations

Diagnosing and rectifying technical faults

Completing and submitting worksheets, timesheets and expenses accurately and on time

Maintaining clear and professional verbal and written communications

Complying with company health and safety standards at all times

Requirements

Essential

A self-motivated, determined and meticulous approach to work

Ability to work independently and use your own initiative

A team player with good communication skills

Full UK driving licence

Desirable

Previous IT or technical experience

What’s In It For You

Competitive salary

Company van

Life insurance, subject to meeting enrolment criteria

Workplace pension scheme, subject to meeting enrolment criteria

Four weeks' annual leave, plus bank holidays, in a complete holiday year (January to December)

Training provided

Potential overtime by prior arrangement