Intelligent Automation Analyst - PA26WESRQ4101

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Intelligent Automation & AI Business Analyst

Locations: Basildon | Hybrid

Get To Know Us:

SS&C is leading the way. We continue to look for today's and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Professional Development Reimbursement including access to SS&C University
• Work/Life Balance: Competitive holiday scheme
• Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customised throughout your career

What You Will Get To Do:

Opportunity Identification & Process Analysis

• Identify automation, AI and process optimisation opportunities across business operations.
• Conduct detailed process analysis to understand current-state workflows, pain points, risks and inefficiencies.
• Facilitate workshops, discovery sessions and stakeholder interviews.
• Quantify benefits, costs, risks and implementation considerations.
• Build compelling business cases and recommendations for automation investment.
• Maintain and prioritise automation opportunity pipelines.

Solution Design

• Design end-to-end intelligent automation solutions combining traditional automation and AI capabilities.
• Produce high-quality documentation including:
• Process Design Documents (PDDs)
• User Stories
• Process Maps
• Functional Requirements
• Acceptance Criteria
• Solution Recommendations
• Define future-state operating models and process improvements.
• Assess where automation is appropriate and where alternative solutions should be recommended.

Intelligent Automation & AI

• Identify opportunities to leverage:
• Agentic AI
• Large Language Models (LLMs)
• Intelligent Document Processing
• OCR and data extraction technologies
• Workflow orchestration
• Process Mining
• Robotic Process Automation
• Conversational AI
• Work alongside development teams to ensure solutions are designed for scalability, resilience and compliance.
• Support AI governance and responsible AI implementation practices.
• Evaluate emerging technologies and industry trends, recommending practical applications within the business.

Delivery Support

• Collaborate with developers and technical teams throughout design, build and implementation phases.
• Validate delivered solutions against agreed requirements.
• Support testing activities, including UAT planning and execution.
• Assist with production deployments and post-implementation reviews.
• Ensure solutions achieve agreed business outcomes and benefits.

Stakeholder Management

• Develop strong relationships with business stakeholders across SS&C and client organisations.
• Act as a trusted advisor on automation and AI opportunities.
• Communicate effectively with both technical and non-technical audiences.
• Present recommendations, designs and business cases to senior stakeholders.
• Provide regular updates on project progression, risks and dependencies.

What You Will Bring:

Essential Skills & Experience

Analysis & Consulting

• Proven experience as a Business Analyst, Process Analyst, Intelligent Automation Analyst or similar role.
• Strong business analysis and requirements gathering expertise.