Solution Architect CE & Power Platform

Solution Architect | D365 Customer Engagement & Power Platform | UK Remote | Permanent | £100k-£110k

A leading Microsoft consultancy is looking for an experienced Dynamics 365 Customer Engagement & Power Platform Solution Architect to help deliver complex digital transformation programmes for customers across a range of industries.

Working closely with technical delivery teams and senior customer stakeholders, you'll lead solution architecture, shape technology strategy and ensure Dynamics 365 CE, Power Platform and Azure solutions are designed to support long-term business objectives.

If you enjoy combining technical architecture with customer engagement, influencing technology decisions and working on complex transformation programmes, this is an opportunity to make a genuine impact.

The role

As a Solution Architect, you'll take ownership of solution design across Dynamics 365 Customer Engagement and Power Platform implementations, ensuring technology decisions align with customer requirements and wider transformation strategies.

Key responsibilities include:

Leading solution architecture across Dynamics 365 Customer Engagement, Power Platform and Azure

Running discovery workshops and architecture design sessions with customer stakeholders

Translating complex business requirements into scalable technical solutions and architecture designs

Defining technology strategies and architectural approaches that support long-term digital transformation

Ensuring seamless integration between Dynamics 365, Power Platform and wider enterprise systems

Providing architectural guidance to delivery teams throughout the implementation lifecycle

Working closely with customers to understand their operational landscape and identify opportunities for process improvement

Supporting technical decision-making, architecture validation and the development of strategic technology roadmaps

Contributing to internal architecture standards, best practices and mentoring within delivery teams

What we're looking for

In depth CRM experience, ideally specialising in Microsoft Dynamics 365 Customer Engagement

Proven experience as a Solution Architect with demonstrable examples of end to end programmes

Strong technical expertise across Dynamics 365 CE, Microsoft Power Platform and the wider Microsoft technology ecosystem

Experience designing enterprise-scale CRM solutions, integrations and solution architecture

Strong understanding of business requirements analysis, architecture design and business process optimisation

Experience leading architecture workshops and engaging with both technical and non-technical stakeholders

Ability to balance customer requirements with technical best practice and long-term technology strategy

Excellent communication, presentation and stakeholder management skills

Experience coaching and mentoring technical teams

Fluent English communication skills

Previous pre-sales experience would be beneficial

Ability to travel internationally