Field Service Engineer - Printers

£30,000a year

Job type: Permanent
Location: London
Posted: 2d ago

Job description

Are you a hands-on Printer Service Engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers (MFPs) across the Central London area.

Travelling from site to site via foot or public transport, you will diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering a professional, customer-focused service. Whether your background is as a Field Service Engineer, Field Service Technician, Printer Service Engineer or Photocopier Engineer, we'd love to hear from you.

Location: Field-based - Covering Central London

Salary: £30k basic + £4.2k travel allowance

You'll have proven experience servicing MFPs, printers and/or photocopiers to component level, along with strong communication, customer service and networking skills. Good time management, Microsoft Office proficiency, a good understanding of Health & Safety, GCSE Maths (or equivalent) and a full UK driving licence are essential.

If you take pride in providing exceptional technical support and building lasting customer relationships, apply today and join a team committed to quality, innovation and outstanding service