Workplace IT Support Analyst

Workplace IT Support Analyst - Contract 3-6 months - Central London - on site 5 days per week

Our client is seeking an experienced IT Support Analyst to join their dynamic Workplace IT Team. Based in their Central London offices, you will play a key role as part of a small team of skilled support analysts providing front-line IT support - diagnosing and resolving hardware, software and end-user technology issues, ensuring support requests are handled efficiently and professionally. You will also work closely with colleagues across all areas of the business, helping to maintain a reliable and effective workplace technology environment.

Skills & Experience:

Hands on IT support experience, ideally gained in retail, hospitality or similar fast paced, customer focussed environment

Windows Server Administration and Active Directory

Microsoft Office 365 administration

Windows 10/11

macOS 12+

Apple mobile technologies

Mobile Device Management (MDM) solutions

Multi-factor authentication

Infrastructure and systems monitoring tools

It is essential you are willing and able to be office based 5 days per week including an early and late shift pattern (8-6.30pm). You must be available immediately or within a short period