Senior Content Designer

Senior Content Designer

Remote - Occasional travel to Newcastle

3-6 month contract

£500pd (Outside IR35)

Key Responsibilities

Design and deliver clear, user-centred content that is not marketing-focused but service-oriented.

Collaborate with a multidisciplinary team to create and refine content that meets user needs and adheres to service guidelines.

Analyse user feedback and data to inform content iterations and improvements.

Ensure content consistency and accessibility across digital platforms.

Lead content iterations based on stakeholders’ feedback and changing project requirements.

Qualifications/Experience:

Proven experience working within a trauma-informed service, supporting vulnerable individuals with complex needs and potentially challenging circumstances.

Proven experience in content design, preferably at a senior level, with a focus on service-based projects rather than marketing.

Demonstrated understanding of the challenges in designing trauma-based service content.

Excellent communication and collaboration skills, enabling efficient work with various teams.

Strong analytical skills to assess content performance and user engagement.

Ability to work independently and manage time effectively to meet project deadlines.

Public Sector/GDS experience is required for this position