User Researcher

User Research Agents

Telford or Worthing / Hybrid - 2 days per week onsite

Up to £400 per day inside ir35

Initial 4 month discovery contract - Likely to be extended into Alpha and build phase

Eligible for BPSS clearance

Experienced User Researcher required to support a major government digital transformation programme, leading Discovery research to shape the future of agent services.

Key skills required:

End-to-end user research and research strategy

User interviews, usability testing and workshop facilitation

User needs analysis, journey mapping and concept validation

Experience working in multidisciplinary Agile teams

Strong stakeholder engagement and insight reporting

CESA and Self Assessment knowledge would be highly advantageous.

Initially a 4-month Discovery phase, with a strong likelihood of extension into Alpha and Build.

If this role is of interest, apply now or email your CV directly to me at (url removed)