Sr Presales Solution Engineer

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

Senior Presales Solutions Engineer – EMEA

About the Role

The Senior Presales Solutions Engineer is a highly technical individual contributor responsible for leading the technical strategy and execution of complex, high-value opportunities across EMEA.

We are looking for an exceptional AI enabled, technical presales professional who can operate as a trusted technical authority with customers, Sales, Product, and Engineering. You will be expected to design credible solutions, own complex technical evaluations, troubleshoot difficult problems, and drive opportunities to a successful technical outcome.

This role requires someone who combines deep technical capability, strong customer presence, structured problem-solving, and commercial judgement.

Key Responsibilities

Technical Sales & Customer Engagement

• Lead the technical presales motion for strategic and enterprise opportunities.
• Own technical discovery, solution design, validation, and the technical win.
• Advise customers on architecture, security requirements, integrations, risks, and technical trade-offs.
• Communicate credibly with both technical practitioners and executive stakeholders.
• Identify and remove technical blockers before they impact deal progression.

POC & Technical Validation

• Own complex POCs and technical evaluations from scope through completion.
• Define clear success criteria, test plans, dependencies, and expected outcomes.
• Configure and validate solutions in complex customer environments.
• Personally troubleshoot issues that arise during evaluations and maintain customer confidence.
• Engage Support, Product, or Engineering effectively when deeper escalation is required.

Technical Leadership

• Act as a senior technical authority across Proofpoint solutions and relevant security domains.
• Diagnose complex issues across products, integrations, identity, networking, cloud, email, and data security environments.
• Use logs, APIs, configuration data, telemetry, and structured troubleshooting to identify root cause.
• Handle advanced technical objections and competitive challenges with confidence.
• Mentor Presales Engineers and help raise technical standards across the region.

Cross-Functional Impact

• Provide high-quality field feedback to Product and Engineering.
• Influence product, documentation, tooling, and presales improvements based on recurring customer challenges.
• Collaborate effectively across Sales, Product, Engineering, Support, and Professional Services.
• Create reusable technical guidance, best practices, and POC methodologies.

Required Experience

• Typically 8+ years in Presales Engineering, Sales Engineering, Security Engineering, Technical Consulting, Professional Services, or a similarly technical customer-facing role.
• Strong experience with enterprise customers and complex technical sales cycles.
• Extensive experience managing resolutions through Product Management & Engineering Channels.
• Proven ownership of complex POCs, solution designs, and technical evaluations.
• Demonstrated ability to independently troubleshoot difficult multi-system technical issues.
• Experience supporting strategic or high-value opportunities where technical credibility directly influenced the outcome.
• Strong ability to operate autonomously and influence cross-functional teams.
• Proofpoint experience is advantageous.

Technical Capability

Strong technical foundations across enterprise security and infrastructure, including several of the following:

• Email security, SMTP, DNS, SPF, DKIM, and DMARC
• Microsoft 365 and Exchange
• Data Loss Prevention and Insider Threat Management
• Identity, SSO, authentication, and directory services
• Cloud, hybrid, and on-premises architectures
• APIs, integrations, JSON, and authentication mechanisms
• SIEM/SOAR and wider security ecosystem integrations
• HTTP, TLS, proxies, networking, and certificates
• Logging, telemetry, and diagnostic analysis
• Automation, scripting, and modern AI tooling

Strong Proofpoint experience is highly desirable, particularly across Information & Cloud Security, DLP, ITM, and email security.