1st/2nd Line Support Engineer
£25,000 to £32,000a year
- Job type
- Permanent
- Location
- Rochdale
- Posted
- 6h ago
Job description
IT Service Desk Engineer
We are looking for a 1st / 2nd Line Engineer to join a well-established tech company in Greater Manchester. This is a great opportunity to join a supportive technical team, work with a variety of technologies and develop your IT career.
Key Responsibilities
Provide 1st and 2nd line technical support.
Troubleshoot hardware, software and networking issues.
Support Microsoft 365, Windows and Active Directory environments.
Manage support tickets and resolve issues within SLAs.
Deliver excellent customer service.
What We're Looking For
Ideally some IT Service Desk / IT Support experience.
Knowledge of Microsoft 365, Windows 10/11 and Active Directory / Entra ID
Understanding of DNS, DHCP, TCP/IP and VPNs.
Strong troubleshooting and communication skills.
MSP experience desirable.
What's On Offer?
£25,000 - £32,000 salary
25 days holiday + Bank Holidays
Funded training and certifications
Career progression opportunities
Interested? Apply today or get in touch for a confidential discussion
Ready to apply?
Apply now (opens in a new tab)How this salary compares
We compare the midpoint of this range with the median of 38 IT adverts that come straight from employers and state a salary, and of 52 across UK tech.