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Principal Technologist - IT Operations

£700 to £800a day

Job type
Contract, IR35 not stated
Location
London
Working
Hybrid
Posted
2w ago

Job description

Location: London, Bristol or Manchester - hybrid

Contract: 12 months

Rate: £775-£800 per day

IR35: Inside IR35

Clearance: BPSS eligible minimum; current SC clearance is a distinct advantage

We are looking for a senior Principal Technologist - IT Operations to help shape a strategic IT Operations capability across a large UK public sector environment.

This is not a traditional BAU operations role. You will assess current capability, define future-state operating models and help create a long-term IT Operations strategy and transformation roadmap.

Key Responsibilities

Shape the future IT Operations strategy and operating model

Assess current-state maturity and define future-state roadmaps

Lead major IT Operations and service transformation

Improve service management across incident, problem, change, release and service desk

Support self-service, automation and emerging AI-enabled operations

Work across ServiceNow, Microsoft 365, cloud, SaaS and enterprise platforms

Influence senior stakeholders across complex organisational boundaries

Manage and work with technology suppliers and service partners

About You

You will have:

6+ years’ relevant IT Operations experience

Senior IT Operations / Technology Operations leadership experience

Large-scale transformation and change experience

Strong ITSM / service management knowledge

Experience developing TOMs, strategies and roadmaps

Exposure to ServiceNow, cloud, M365 and SaaS environments

Strong supplier and senior stakeholder management skills

Experience working autonomously in complex organisations

Government or wider public sector experience is highly desirable.

Current SC clearance is a significant advantage, although candidates who are eligible to undergo clearance will also be considered.

Relevant qualifications may include ITIL, ISO 20000, ISO 27001, AWS, Azure, ServiceNow, TOGAF or Agile.

Hybrid working is expected, with regular team days primarily in London or Manchester. 100% remote working is not available