Senior Service Designer

HM86: Senior Service Designer

Location: Remote | Occasional travel may be required | 12 month contract

Salary: Competitive Day Rate | Inside IR35

Overview:

First Military Recruitment are currently seeking a Senior Service Designer on behalf of one of our clients.

This team builds and maintains the digital services used by security staff to detect and analyse security threats.

We require a service designer to work through the complete product delivery lifecycle from discovery to deployment for new products and features, focusing on understanding unmet needs amongst security & intelligence staff.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

Facilitation of design workshops, with a broad set of stakeholders, to identify priority deliverables and the risks/opportunities arising from them.

Support product managers on scoping, road-mapping and prioritisation exercises.

Document workshop outcomes and recommendations.

Analyse user needs and business objectives.

Develop design concepts and prototypes that help reimagine user experience.

Using user centre design methods such as journey mapping to present the outcome of the recommendations with reference to the end-to-end consequences of decisions made.

Create detailed final design requirements.

Skills and Qualifications:

This requires practitioner level knowledge and experience in:

Design communication.

Designing for everyone.

Strategic design.

Designing together.

Evidence-based design.

Iterative design.

Requires working level knowledge and experience in:

Leading design.

SC Security clearance is essential.

Location: Remote | Occasional travel may be required | 12 month contract

Salary: Competitive Day Rate | Inside IR35