Senior Business Analyst

Country: United Kingdom

Job Type: Contract

Workplace Type: Hybrid

Seniority Level: Mid-Senior Level

Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help municipal, industrial and construction customers to improve their water management processes, increase operational performance and reduce environmental impact. With over 40 years of experience and a reputation for engineering excellence, businesses, and public bodies all over the world rely on our products, services and integrated solutions to reduce flood risk, improve water treatment and protect the environment from water pollution. We have a network of over 80 distribution partners and serve customers in more than 40 countries. As part of CRH Infrastructure Products, we are leading the water management industry with innovative, sustainable solutions and a safety-first mindset.

Senior ERP Business Analyst (Microsoft Dynamics 365 Business Central)

Shape the future of a global business transformation programme

Are you an experienced ERP Business Analyst with a passion for driving transformation through Microsoft Dynamics 365 Business Central? Do you thrive on turning complex business requirements into structured, traceable, and successful outcomes?

At Hydro International, we're delivering the ambitious OneHydro Systems Project - a business-wide transformation programme centred on Microsoft Dynamics 365 Business Central, enhanced by Dynamics 365 Customer Engagement and integrations with critical business applications.

We're looking for a Senior ERP Business Analyst to play a pivotal role in ensuring our future-state processes, requirements, decisions, testing, and operational readiness are delivered with clarity, control, and purpose.

What You'll Be Doing

As the lead business analysis resource on the programme, you'll work closely with senior stakeholders, business leaders, SMEs, project teams, and implementation partners to deliver a successful ERP transformation.

You'll be responsible for:

Capturing, analysing and managing business requirements throughout the project lifecycle

Creating and maintaining requirements traceability, process catalogues and future-state documentation

Translating business requirements into clear user stories, acceptance criteria and business rules

Supporting fit-to-standard workshops and helping drive process harmonisation across the business

Challenging unnecessary complexity and promoting best-practice use of Dynamics 365 capabilities

Defining and supporting end-to-end testing, UAT and business acceptance processes

Driving decision traceability and ensuring governance standards are maintained

Supporting change readiness, deployment activities and the transition into business-as-usual operations

What Makes This Role Different?

This is not a traditional BA role focused on endless documentation.

You'll be at the heart of a major transformation programme, helping shape how the business operates in the future. Your focus will be on delivering practical outputs that drive decisions, improve processes, reduce complexity and ensure successful adoption of a modern ERP platform.

What We're Looking For

Essential Experience

✔ Proven experience delivering business analysis on at least one full lifecycle Microsoft Dynamics 365 Business Central implementation

✔ Demonstrable ERP transformation experience across discovery, design, build, testing, deployment and BAU transition

✔ Expertise in requirements management, process mapping, traceability and governance

✔ Experience producing high-quality user stories, acceptance criteria, process maps, test artefacts and operating procedures

✔ Knowledge across ERP functional areas such as Finance, Procurement, Projects, Inventory, Warehousing, Service or Operations

✔ Excellent stakeholder management skills, with the ability to engage effectively from executive leadership through to operational SMEs

✔ Experience working alongside implementation partners, Solution Architects and Functional Consultants

Bonus Points If You Have

⭐ Experience with Dynamics 365 Customer Engagement, Sales, Customer Service or Field Service

⭐ Salesforce or other CRM platform implementation experience

⭐ Experience in project-based, engineering, infrastructure, manufacturing or service-led organisations

⭐ BCS, IIBA or equivalent Business Analysis qualifications

⭐ Experience with BPMN, Visio or other process modelling tools

Key Skills

Business Analysis & Requirements Management

Microsoft Dynamics 365 Business Central

Process Mapping & Process Improvement

User Acceptance Testing (UAT)

Requirements Traceability

Stakeholder Management

Change & Business Readiness

ERP Transformation

Workshop Facilitation

Governance & Documentation

Why Join Hydro International?

This is a unique opportunity to influence a major enterprise transformation programme and leave a lasting impact on how the business operates. You'll work alongside experienced delivery professionals, engage with senior stakeholders, and play a critical role in ensuring the success of OneHydro's ERP journey.

Ready to help shape the future of Hydro International? Apply today.

What Hydro International Offers You

A culture that values opportunity for growth, development, and internal promotion

Highly competitive salary package

Comprehensive secondary benefits

Significant contribution to your pension plan

Excellent opportunities to develop and progress with a global organization

Connect your future to CRH