Senior Service Designer

SENIOR SERVICE DESIGNER

£70,000 - £82,320+ Excellent Benefits, Healthcare Options & Bonus

Lead. Shape. Transform. Make a Difference.

📍 Hybrid Working | Manchester

Are you an experienced Senior Service Designer with active SC clearance looking for your next opportunity?

Join a leading global IT consultancy and play a key role in delivering high-profile public sector digital transformation programmes.

You'll have the opportunity to tackle complex challenges, influence service strategy and design intuitive, accessible, user-centred services that make a genuine difference to people's lives.

WHAT YOU'LL BE DOING

Leading end-to-end service design activities, from initial discovery through to implementation and delivery.

Designing and shaping innovative digital services around user needs and business objectives.

Applying GDS standards, accessibility requirements and inclusive design principles.

Planning and facilitating workshops, stakeholder sessions, co-design activities and design sprints.

Working closely with multidisciplinary teams, including UX/UI Designers, User Researchers, Product Owners and Developers.

Using research, insights and service mapping to identify opportunities and improve customer experiences.

Supporting and mentoring junior designers while contributing to the wider design community.

WHY CONSIDER THIS OPPORTUNITY?

High-profile programmes: Work on major public sector transformation initiatives.

Real impact: Help shape services used by thousands of people.

Career development: Access ongoing training, professional development and industry certifications.

Collaborative culture: Work alongside talented designers and transformation specialists.

Competitive package: £70,000-£80,000 base salary, alongside a strong benefits package, healthcare options and performance-related bonus.

Flexible working: Hybrid arrangements with base locations across London, Manchester, Glasgow and Bristol.

WHAT WE'RE LOOKING FOR

Proven experience operating as a Senior Service Designer within complex digital transformation environments.

Strong knowledge of GDS standards and user-centred design principles.

Experience leading service design projects and engaging senior stakeholders.

Excellent workshop facilitation, communication and collaboration skills.

Active SC Security Clearance is essential.

READY FOR YOUR NEXT CHALLENGE?

If you're an SC-cleared Senior Service Designer looking to take ownership of exciting transformation programmes and make a genuine impact, I'd love to hear from you.

📩 Get in touch or apply today to find out more

Benefits

Benefits, Perks, Healthcare, Bonus