2nd Line Engineer

2nd Line Engineer - Gloucester

£30,000 - £35,000

A rapidly expanding Managed Service Provider based in Gloucester is looking for a skilled 2nd Line Engineer to strengthen its technical service desk team. This is a hands‑on role offering exposure to a wide range of technologies, alongside opportunities to work on live infrastructure projects in a fast‑paced MSP environment.

This role is ideal for someone who enjoys technical problem‑solving, varied client work, and developing their skill set within a supportive and forward‑thinking company.

What's in it for you?

£30,000-£35,000 basic salary

Holiday allowance

Company pension

Profit share scheme

Microsoft training courses & certifications

Clear opportunities for career progressionThe role:

Providing 2nd line support within a busy IT service desk

O365 administration and user support

Troubleshooting Outlook and email issues

DNS and DHCP support

Routers, switches, and wireless networking

Supporting SharePoint, Azure, Teams, and Intune

Diagnosing and resolving escalated technical issues

Working on live infrastructure, upgrade, and project workWhat we're looking for:

Proven 2nd line experience within an MSP or service desk environment

Strong Microsoft stack knowledge

Confident troubleshooting skills across hardware and software issues

Good communication skills and a proactive approach to problem‑solvingThis is an excellent opportunity to join a growing MSP that genuinely invests in its engineers. The role is urgent, so please apply early to avoid disappointment.

Ref: INDITND

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Benefits

benefits