Junior Service Desk Technician

Junior Service Desk Technician - Midlands (Hybrid. Some travel to customer site) - £25,500k-£26,500

I am seeking a Junior Service Desk Technician to work within an established team, supporting a host of external clients on their networking and telecommunications needs. The successful Junior Service Desk Technician , will provide Technical Support through email, ticketing system, telephone or face to face to a network of external customers. You will be working within a skilled team, escalating tickets when needed and ensuring you stick to the agreed service level agreements.

Must have a drivers license

Benefits

23 days holiday + bank holiday

Medical Cash plan

Quarterly wellbeing time

Enhanced maternity and paternity leave

Excellent training + paid certifications

Company activity days

As the successful First line service desk engineer, you will have experience in some of the following:

Some experience in an IT role

Have a relevant qualification in IT

Experience in M365

Experience resetting passwords

Understanding of basic networking

Excellent customer service skills

Excellent communication skills both written and verbal

Code - INDITND

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Benefits

31 days holiday, wellbeing + more